Every call becomespart of the story.
Call leads directly from Closelyt, track call activity, capture outcomes and keep every important sales interaction connected to the lead record. The CRM tracks the call activity and outcome — Closelyt does not record or store the actual phone conversation.
Ravi Kumar
+91 98765 43210
Attempt
3rd
Direction
Outbound
Status
Answered
Logged
Today
Two actions. Zero friction.
Call and WhatsApp sit front and centre on every lead. Call status, direction, duration and outcome can be captured after the call so your team always knows what happened.
Click to call
Start a call directly from the lead profile on supported desktop or mobile experiences.
Incoming & outgoing
Track the direction and status of each call attempt.
Duration
Capture the duration of the call where supported by the calling experience.
Call outcome
Interested, callback requested, not qualified, wrong number, not answered, busy or your own configured outcomes.
Notes
Add notes about the conversation while the detail is still fresh.
Lead history
See previous call attempts and outcomes before making the next call.
Closelyt tracks call activity and metadata. Closelyt does not record, store or provide playback of the actual phone conversation.
From dial to next step.
- Step 1
Open the lead
- Step 2
Press Call
- Step 3
Complete the call
- Step 4
Log the outcome
- Step 5
Send a WhatsApp follow-up or schedule the next step
Priya Sharma
Answered · Callback requested
Manoj Kumar
Missed · Attempt 2 of 3
Ravi Kumar
Answered · Interested
Sneha Iyer
Answered · Not qualified
Today
Calls made
48
Connected
31
Avg. duration
05:12
Qualified
9
Activity that managers can see without asking anyone for an update.
These metrics represent call activity and metadata only — not recorded audio.
What you gain.
Know who is actually following up with leads
No untracked attempts or forgotten callbacks
Outcome data that feeds your reporting
Instant context before every dial
Fair, visible activity across the team
Faster handovers between reps
Every call counts.Track the activity.Capture the outcome.
Closelyt keeps the sales activity connected to the lead — without recording the actual phone conversation.
Works with the rest of Closelyt.
Everything connected.Everything closer.
Closelyt brings your leads, conversations, follow-ups, calls, forms, advertising and analytics into one connected workspace.