Feature 04 · WhatsApp

Turn conversationsinto sales activity.

Use approved WhatsApp templates, follow up faster and keep the conversation attached to the lead.

Choose a template

Ravi Kumar
  1. Template selected
  2. WhatsApp opens
  3. Chat with the lead opens
  4. Message pre-filled
  5. You press send

Closelyt prepares the message and opens the chat — you stay in control of sending it.

Ravi Kumar

+91 98765 43210

Hi, I saw your Summer Campaign ad.
Hi Ravi, thanks for your enquiry with Closelyt Homes. May I share the details?Pre-filled
Message ready — press send
Templates

Pick a template. The message is ready.

Choose a template from the lead profile or a call card. Closelyt opens WhatsApp on the right chat with the message pre-filled — you review it and press send.

  1. Step 1

    Template selected

  2. Step 2

    WhatsApp opens

  3. Step 3

    Chat with the lead opens

  4. Step 4

    Message pre-filled

  5. Step 5

    You press send

Capabilities

Built for how sales teams actually message.

Predefined templates

New enquiry, follow-up, quotation, payment reminder, thank you and more.

Industry templates

Wording tuned for real estate, education, healthcare and services.

Business-hour messaging

Keep outreach inside the hours your customers expect.

Lead-linked conversations

Every chat is tied to the lead it belongs to.

Conversation history

See what was said before you say anything new.

Quick actions

Message from the lead profile, the call card or the follow-up list.

Activity

Every message becomes CRM activity.

A WhatsApp follow-up is not a private message on someone's phone. It is a logged step in the lead's story.

Conversation linked

Every WhatsApp message is attached to the lead record.

Activity created

A CRM activity is logged automatically with time and owner.

History preserved

The next person to open the lead sees the full conversation.

Outcomes

What improves.

01

Faster first response after an enquiry

02

Consistent wording across the whole team

03

No copy-pasting numbers between apps

04

Full context before every message

05

Follow-ups that actually get sent

06

Conversations that survive staff changes

Every message,attached to the lead.

Closelyt prepares the conversation and captures the outcome — your team keeps the human part.

Everything connected.Everything closer.

Closelyt brings your leads, conversations, follow-ups, calls, forms, advertising and analytics into one connected workspace.